Before installing the screen, please remove the battery to put the machine into hibernation, this will ensure that the data will be written to the new screen. Please be careful to press the screen during installation, the screen is very fragile, do not tear off the protective film during installation.
Before installation, please clean the flexible cable with alcohol and make sure it is well connected before testing if the screen works properly. During the installation process, please don't pull the flexible cable, otherwise it will lead to black screen, blurring or unable to display. If this is your first time trying to install the screen, we recommend you to ask a professional technician to help you install the screen. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. We care about our valued customers, and will always try to help you. Buyers are responsible for such charges.
Our office hours are 9:00 a. M to 6:00 p. M (GMT +8) of Monday to Friday. And our Office is closed on weekends and public holidays. We apologize for the late reply during the holidays.