However, to ensure that you are purchasing the correct replacement screen you'll need to know a little information about your existing faulty screen. All our screens comply with ISO-9241-302, 303, 305, 307:2008 as Class 1 Standards.1-2 dead pixel(s) may be. We use very tough box with bubbles inside to make sure your item arrives safely. Defective or damaged item during transit must be reported within 48 hours in receipt. We are a British based Company based in London registered in England and have been trading for over 10 years. Extensive Database - over 23,000 Models of Laptops Listed. 1000's Laptop Screen Part Numbers Listed. To make your search for parts easier, New Laptop Models added everyday.
Our customer's satisfaction is important for us and we strive hard to provide quality product and service. Our Excellent Feedback speaks for itself. If you have any other questions / concern please don't hesitate to ask. We will do our best to provide a quick solution to your problem. We are open for suggestions to improve and we request you to give a chance to help you before you leave a negative or neutral feedback.
Please make sure your address is correct. Sometimes may take little longer than estimated above. Belgium, Czech Republic, Denmark, France mainland (only), Germany, Hungary, Republic of Ireland, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia and Sweden.
(Guadeloupe, Saint Martin, Martinique, Guyane, Guyane Française, Réunion, Pointe-à-pître, Capesterre Belle Eau Guadeloupe, Capesterre Belle Eau, Anse Marcel, Gros-Morne, Sainte Anne France, Le Lamentin, St Georges, Iracoubo, Macouria, Tampon, Le Tampon). Belgium, Czech Republic, Denmark, France mainland only.Germany, Hungary, Republic of Ireland, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia and Sweden. (Madeira, Funchal, Câmara De Lobos, Caniço, Santa-cruz, São Vicente, Canhas, Azores, Praia Da Vitória, Sao Bras, São Miguel, Madalena Pico, Angra Do Heroismo, Angra Do Heroismo, Rosário - Lagoa). (Ceuta, Melilla, Canarias, Costa Calma, Ceuta, Melilla). Australia, New Zealand and USA. We process all orders according to our promise and rely on 3rd party couriers. Question: I have just bought the item and do not need any more or bought the wrong item; can you cancel or stop the order straight away?
We will reply messages as 1st come 1st served basis and there may be other messages in queue before your message, it is not possible to jump and see your message 1st. Please do not send 100's of messages/emails as it will just delay our response time to other customers. Question: I ordered a screen with specific part number and you have sent me the wrong screen "different part number"?So, it is very hard to get hold of the same part/model number every time. Therefore the screen we will send may have different model/ part number but will fit and work properly with your laptop. Question: Do you sell genuine screens, and what is the quality of the product? There are only few manufacturers who make screens.
We source laptop screens directly from the manufactures like Samsung, LG, AUO, Sharp, ChiMei Innolux, Chunghwa, Toshiba, IVO, Hannstar etc. We only sell genuine high quality screens which are exactly same installed in laptops by laptop manufacturers like Apple, Dell, HP, Sony, IBM Lenovo, Asus, Acer, Samsung, Packard Bell, MSI and Toshiba etc. And most of them don't make screens themselves. Question: I ordered screen for my "SONY" or "Apple" laptop and the screen you have sent is LG, AUO etc.
Most of the laptop manufacturers do not manufacture screens by themselves like; Sony, HP, Dell, Advent, Acer etc. They use the screens made by some other manufactures like Samsung, LG, AUO, Sharp, ChiMei Innolux, Chunghwa, Toshiba, IVO, Hannstar, so don't surprise if you received screen made from above manufactures instead of "Sony or Apple" etc. Question: I ordered a screen for my laptop and the screen you have sent is the wrong one?
Laptop manufacturers are using a variety of screen panels when assembling a same model of laptop. Therefore, your laptop model could be available with LED backlight or CCFL. Or it could be available with different screen having different size of the connectors. Question: Do you provide a VAT invoice? We provide a full VAT invoice with every order.There will be no difference in quality but we offer a wide range of screens and competitive prices than manufacturers. Backlight outage, video failure, and dead on arrival (DOA). Question: What happens if the goods are damaged in transit?
If you have received goods damaged in transit, you must report to us within 48 hours of receipt. We cannot accept any damage claims outside of this time frame. Please take few pictures of the box and the item then. Question: I ordered a screen of yours and now the screen is no longer required. Can I return this back?Question: The screen has developed a manufacturing fault, how can we proceed now? Thank you for taking the time out to read our listing - your custom is appreciated.